![]() The solution to this problem is the same as the previous one, updating your device to the latest iOS version. Corrupt filesĭamaged files in your operating system may introduce errors to the Unicode dictionary on your device, leading to it displaying the wrong emojis or sending the wrong Unicode to others. If you’re encountering the iMessage question mark in a box because of a software glitch or bug, updating your iPhone to the latest iOS version might fix the issue. In some cases, the symbol might appear because of a software glitch or bug in iMessage. You can also try turning off and on your Wi-Fi or cellular data to see if that fixes the problem. So, checking the connection is the first step. The symbol might appear if your iPhone cannot connect to the internet or if there is a weak network connection. Every device connected to the Internet has one. The other most common reasons why you see a question mark in a box icon are: Network Connection Issues A MAC address, or Media Access Control address, is a hardware identifier that helps you find your device on a local network. A MAC address, or Media Access Control address, is a hardware identifier that helps you find your device on a local network. Drag the slider to the right for options: “Download iOS Updates” and “Install iOS Updates.”Īdditional Reasons Why This Icon Shows and How to Fix It. ![]() Find and click on the “General” section. ![]()
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